Vantaggi
The pros completely depend on who the general manager of your building is and who your direct boss is. If you have appropriate freedom, you can make decisions on how to improve your department and your building based on your team consensus. You're only limits are your team budget, building budget, and your creativity.
Svantaggi
The cons completely depend on who the general manager of your building is and who your direct boss is. If you don't have leaders that are good with creating boundaries, you will have problems maintaining an organized and peaceful building. You will have associates at your desk all day long; asking for help with things that they can do completely on their own. This creates a situation where there is little time to no time to help the people who actually need it. These people become discouraged and now your team has a reputation of being ineffective and useless. Meanwhile, the people who live at your desk, become increasingly entitled to your time until it resembles one of those terrible customer service skits on TikTok. It is also Russian Roulette on what kind of leaders you get. There is a heavy mix of people who want to make positive changes and those who only pretend to fix things. It is very bizarre. At the end of the day, all they care about are numbers. If you can present the numbers in a way that makes them happy, you are safe. If you're in a building with weak leadership, you are going to struggle unnecessarily and to an unreasonable degree.