5,0
20 mar 2016
Ex dipendente, più di 3 anni
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
I noticed when Amazon outsourced its customer service, it is a bit challenging but working directly with the company is much better. Employees are #1 to them.
Svantaggi
Outsourced sites tends to have hard KPI to maintain even if you are not in position to help customer. Kpi that will dig into your salary.