Call center hell. Constant calls, they don't train you on how to do tech support. Instead, they train you (and it's done poorly) on how to search for troubleshooting steps on their horrible search engine. The search emgine us not good because a majority of the time it does solve the issue. And, its hard to search for anything in general. You are also timed during this whole process, so when Grandma Jean calls in for tech support (which is very common) you're time metric is screwed. That's just the tip of the iceberg. Do yourself a favor and don't work here.
