Vantaggi
I stayed for the pay, benefits, cafeteria, and free snacks (they're the only pros about this place).
Svantaggi
I left because of the micro-managing, unrealistic metrics, and horrible management. This is essentially a call-center. You call (harass) tenants all day every day and ask them questions about their location, lease terms, rent, services, etc. , enter it in a database to then sell to brokers and companies for an ungodly rate. The work is monotonous. The managers put such emphasis on #s (legit hashtags--the goal when I left was at 48 #s per day and 25 1-min long "interviews") that quantity is valued over quality. People cheat and they are rewarded while others gather legit data and are penalized for not reaching the quota. Management watches the amount of calls, the minutes between the calls, how long the calls lasted then grade you (QA) on random calls. Which would be fine if it wasn't for the fact that there are 404 points to lose but the lowest score you can get is a 0 and the highest is 100 (HOW DOES THAT MAKE SENSE?) Upper management is so far removed it's laughable. They will walk the floors and complain out loud that they don't hear enough people dialing/calling. They also have these idiotic boards every where that are supposed to show the # of tenants researched, # of calls made, and # of interviews but the #s are random and don't make sense much like this company. If you're thinking of applying here and you're reading the reviews thinking "oh it can't be THAT bad." It is. Truly. Do yourself a favor and keep looking. No amount of money is worth this amount of stress, anxiety and unhappiness. TL;DR I wouldn't recommend this job to my worst enemy and that's saying a lot because referral bonuses are $1500.