Talent Brain Drain- BEWARE - Recensione dipendente - Sales Associate presso CoStar Group

1,0
27 set 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1) Great product that sells itself 2) Talented research staff 3)Ability to make good money if you get lucky 4)No Competition

Svantaggi

I really wish I did not have to write a negative review about CoStar given that I'm going on nearly a decade with this company. CoStar was a great place to work for and having been through many M&As (i.e. LoopNet/Apartments.com) it all seemed to head in the right direction. I even considered this being my last employer until everything changed at our annual sales conference. Many reviews here from sales representatives all point to the disaster that occurred when the company decided to double sales quotas, decrease commission payouts and then institute a whole host of initiatives with the sole purpose of boosting the stock price. On our Monday calls, they have no problem admitting that every decision is to increase our stock price even at the expense of long-term employees. It's sad to say many great and talented employees are leaving at alarming rates with management not even doing anything to fix the situation. Literally every single sales rep I know of has never seen morale this low and none have felt so worthless as they do now. It is an unhappier CoStar.

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Risposta di CoStar Group
7y
Thank you very much for your feedback which is always welcomed. You can always speak to your manager, Vice President and the overall head of sales if you feel this way too. In 2017, assuming you are an CRE salesperson, two very significant developments occurred, namely the demise of Xceligent and then secondly the changes made to LoopNet which has involved optimizing LoopNet as a vibrant marketplace for premium listings and reducing LoopNet's Information & Research capabilities. Essentially two viable competitors to CoStar were removed from your selling landscape. Additionally, with LoopNet now a marketplace for Premium Listings, our sales reps can sell more CoStar and larger LoopNet marketing packages. This was the reason for higher sales targets. We are one of the very top paying sales organizations in our industry with the very best products to sell. If you are an Apartments.com Rep, same story on competition. We acquired ForRent.com, a terrific brand with tremendous potential and with fewer near term competitors, more opportunity to sell. The Apartments.com network of sites is stronger today than ever and for the 4th year running, a $100M marketing campaign. A considerable number of existing reps have not only reached these more than achievable targets but have blasted through them and like previous years, are making more money than ever before. Our advice is to seek development support from your manager and/or colleagues to become a CoStar top performer. People leave CoStar and any company for a variety of reasons. This year, we have asked our CRE reps to focus on serving the clients they have bought our product and want to be shown how to use it. If they like their rep, see value in the product, renew their agreements and recommend us to their peers and colleagues, we will have a NPS score somewhat similar to what we have in Apartments.com today. Some reps we have hired in the past have not looked after their clients, do not want to train them and just show up annually expecting a renewal. This is not a winning formula and something sales management are working very hard to fix right now. Be one of our reps who are liked by your clients! The CoStar stock price is a gauge of how well we are doing as a company and our market capitalization (Stock Price X Shares in Circulation) how we are valued by our investors. If we are doing well and our shareholders are happy with their investment, we can ask them to buy more shares or lend us money to do new and interesting things in the future. This is good for everyone even if you are not a CoStar shareholder but employee of the company. We can continue to invest in our future, continue to acquire new and interesting future companies and keep developing/improving our products. This is why a strong stock price is important for all of us at CoStar. On a final note, our CEO is extremely open to feedback from people at all levels of the company, as is the senior management team. Have you ever asked him a question or sought a meeting to share your ideas? If the answer is No then why don't you try! We want everyone to do well at CoStar and if we look after our clients, keep growing the business and deliver great products/service to our clients, your career and experience at CoStar will be unrivalled. Thanks again for your feedback.

Esplora altre recensioni su CoStar Group

5,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Development, work life balance, competitive environment, career growth opportunities

Svantaggi

A lot of priorities to juggle

1
2,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Here's the deal with working here if you're starting as an Associate Research Consultant. You will do 5 weeks of training 2 weeks in the classroom in which you will undergo two tests that you must pass to continue being employed. Then you will go to the "nest" for three weeks in which you're performance also determines if you will stay. Then you will go to your team where your performance also determines whether or not you'll stay. Everybody knows this is a metric based company and the truth is you can promote quickly if you're numbers are very good. The problem is that a combination of your market/team/managers/portfolio given once you reach the nest all determine how good your score can be. Also a lot of the metrics are pure luck. One of the metrics "CUF" basically means in your portfolio of brokers how many can you talk to on the phone for at least 90 seconds per month and this metric is worth 20% of your score which is odd considering it's luck if these old stuck up brokers pick up the phone or not. If you're smart you will find ways to "game" the system/metrics and rig your score to be higher. A lot of the tactics are hard to learn at first but with time if you're smart you can sneakily rig your score to be higher by frauding the system in certain ways. I was able to learn certain tactics even years ago in the nest that still work although some methods are only applicable depending on the market you are assigned to. If you're smart and sneaky and diligent you can find ways to cheat and make your life easier which I encourage everybody to do. This company is worthless and they do not stand by there employees at all. Only work here for money and benefits.

Svantaggi

The pay and benefits is the only reason people stay at this job. Otherwise it is hell. Constantly being micromanaged and encouraged to do more regarding metrics that continue to become even less obtainable unless you cheat the system in some way which again I encourage although it is difficult and I think most people are not competent/diligent enough to do this consistently without eventually getting caught. The company now doesn't even want to build/accommodate enough parking spaces for employees. Overall it just gets worse and worse.

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