Get in and get out but hand your soul in at the door - Recensione dipendente - Client Relationship Consultant presso CoStar Group

2,0
27 ago 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good salary for recent graduates/if you're new to the industry Colleagues in the research team are supportive in your collective misery

Svantaggi

Expect the role that you applied for to be completely different to the one you're doing 6 months down the line. The job role and targets are constantly changing with little to no warning from senior management. They are always adding additional work to your responsibilities with no adjustment of your previous workload, just selling it as a "Large company with a start up mentality" when in reality they are just making other roles redundant and piling on the work to the research department. The call target system is completely flawed and broken. It purely depends on sheer luck on whether you are assigned companies that are happy to speak to you or not. If not you will have to find pointless reasons to call companies purely to make your stats look good, with no important or meaningful data being added to the system. This is because of a fear based target system where you're always an arms length from a disciplinary or HR meeting on your performance. Because of CoStar's reputation for hounding and bothering agents you're treading on egg shells on every call you make praying that they don't hang up on you before you get the required 90 seconds!! It's always uplifting to hear someone say "Alright let's get this over with" or let out a massive sigh every time you say you're from CoStar. The culture is so incredibly toxic, most managers only care about covering their own back and making themselves look good. They would rather you make up the data to hit the targets and are the first to chuck you under the bus when senior staff raise any issues. Majority of staff are miserable and that reflects in the abysmal engagement survey results but yet nothing changes! Any time a complaint is made managers remind you of "how well we pay you" as if a good salary is meant to justify complete lack of staff happiness and job satisfaction? The job gets extremely tedious very fast as you do the exact same thing every day until the month resets and it starts all over again. You become a soulless zombie counting down the hours till it gets to 5pm. Do not expect a role where your skills of research and Real Estate are developed. In reality this is an outbound call centre job with a nice view from the office.

Esplora altre recensioni su CoStar Group

5,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Development, work life balance, competitive environment, career growth opportunities

Svantaggi

A lot of priorities to juggle

1
1,0
11 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

401k, medical benefits snacks decent base salary

Svantaggi

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

3
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