Vantaggi
The only main pro is that the job is extremely remote friendly. Like other detailed reviews have shared, the cons truly outweigh the pros.
Svantaggi
- Yes, it’s remote-friendly but there is no thoughtfulness into building a positive, remote environment. No WFH stipend and no boundaries as to people’s working hours. You’re expected to be online all the time and to answer requests right away. Don’t answer? You’ll get shouted down for being slow. - No proper salary methodology. They localize salaries which means folks outside of the US and UK don’t get paid competitively at all. For a company that preaches about global hiring, you’d think they’d be a bit more forward thinking about this aspect. - Management is terrible. I’ve seen this from the top down. Leadership from the exec team is immature and disrespectful. Some middle managers echo that and talk down to their team. If you try to go to HR, nothing gets taken seriously because no one wants to take accountability. It’s all ego here. No one wants to admit when they’re wrong. No one wants to listen to feedback. (There are a few eggs but 90% is spoiled rotten). I’ve seen multiple instances where leaders have made a mistake but want to find a victim to blame. Oh, and this usually happens in public channels too. Be prepared to get yelled at on Slack or sometimes even during a video call. - Looking to grow in your career? Nope. I’ve never received an answer about how to get a promotion or what’s next in my role. - Processes are a total mess and they don’t invest in proper tools for the team. There’s no thoughtful strategy in managing knowledge and processes. You’re expected to always know what’s in Notion (which is an utter mess). Everyone’s getting information from different places or doesn’t know where the information lives so then people just end up asking the same questions in channels for support, success and product teams to answer everyday. This is not sustainable. - A lot of the positive reviews come from the sales team. As much as the sales team may have some kinks in their processes, the real mess is everything post-sales. Managing a client here can be extremely challenging because the product is not easy to understand and questions related to legal or compliance have to be funnelled through internal experts who are working at capacity. - Cross departmental communication is atrocious. The product team ships updates without properly informing and educating the team or even customers frankly. Many times things that are on the roadmap get randomly dropped and then random releases pop up, all without proper notice.