Bad management nurtures toxic culture and high turnover - Recensione dipendente - Dipendente anonimo presso Docebo

2,0
23 ott 2020
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Salary is more than average

Svantaggi

- Docebo used to be a great company, but many things have changed in the recent past. The focus shifted from culture, respect and execution to politics and toxicity. - Management is completely deaf to feedback. Being too busy is a poor excuse. They turn down any kind of feedback by accusing people of being negative. HR is clueless and helpless: they offer to help, but they never follow up. C-Levels talk behind each other’s backs in order to extend their control over more departments. And by doing so, they give the worst example to the rest of the company, which is now dominated by politics. - Sadly, Docebo is now a clustered, toxic environment where people are numbers and where personal ambitions to grow the number of team members one has reigns over anything else. - A clear example of how much the company refuses to listen to any feedback is their review section on Glassdoor. When they get a real, authentic and eye-opening review, they push it down immediately by receiving a couple of “great” ones. Great but, of course, without any context and without any solid feedback about the experience. We all know what that means. - That is why people are leaving. Turnover is out of control (Marketing is a lost cause, but other departments are not doing much better). - If you really want to understand how things are at Docebo, reach out to a few ex-employees for an unbiased opinion not "driven" by the internal HR department. - Reach out and listen to the stories of those who spent time there, who had to deal with this kind of bad management every day. The stories of those who had the courage to openly disagree with some of the C-Levels before either deciding to run away from the toxicity or (worst case) getting fired because of that.

Esplora altre recensioni su Docebo

5,0
7 gen 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits Culture Company Trajectory The People

Svantaggi

I can't think of any!

2,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Base salary is OK Benefits are good Commission and bonuses can be good

Svantaggi

Changing bonus structure after a quarter starts, there are times when you will lose commission unfairly. You are responsible for everything, be prepared to have to do everything even if it's out of the scope of the CSM role and be accountable for everything. Leadership does not help, only questions you, doesn't provide any guidance only criticizes you and they will criticize you in front of others and often No work/life balance, leadership works all of the time and they will question if something slips because you weren't on top of it. I think the expectation is everyone has to work all of the time. No vacation time, good luck taking time off and actually being able to step away. CSMs have way too many accounts, there is a lot of turnover on this team and it's because of leadership. CSMs are toxic and do not support each other Leadership thinks CSMs should be on calls all day but also be strategic and proactive. If you want to stay ahead be prepared to work evenings and weekends. I don't see how this company will continue to grow in it's current model, it's like working at a high school where popularity is more valuable than performance. No growth opportunities for CSMs.

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