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      EF Education First

      Azienda coinvolta

      Recensioni su EF Education First

      Travel opportunities, but parking and roles are lacking - Recensione dipendente - Customer Success Manager presso EF Education First

      3,0
      15 mag 2026
      Customer success manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Travel, office life, remote for 1 day

      Svantaggi

      No more CSM roles, need parking

      avatar
      Risposta di EF Education First
      3w
      Thank you for your review, and for sharing your experience as a Customer Success Manager in the EF Austin office. Our Sales and Customer Success structure continues to evolve as we grow, and that growth would not be possible without our dedicated team members. If you’d like to talk through what this means for your career path, we’d encourage you to connect with your manager or your Recruitment and Employee Development team. Also, we continue to look for more convenient parking options available to staff and appreciate the note about this.

      Esplora altre recensioni su EF Education First

      5,0
      22 apr 2026
      On tour support coordinator
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Good training, good communication especially for a remote position, flexible, great management

      Svantaggi

      Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

      avatar
      Risposta di EF Education First
      1mo
      Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
      4,0
      2 giu 2026
      Tour leader
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Svantaggi

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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      Ricerche correlate: Offerte di lavoro di EF Education First | Stipendi di EF Education First | Benefit di EF Education First | Colloqui di EF Education First
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