Great First job, but stayed too long - Recensione dipendente - Dipendente anonimo presso EF Education First

2,0
1 dic 2011
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

* excellent benefit package - 3 weeks of vacation in first year, good Health insurance * Opportunities to travel abroad to experience the tours being sold * Learn to work on a team * Good first job

Svantaggi

* Starting pay makes is well below Boston's median prices, and makes it difficult (if not impossible) to live alone. * Unless you are a particular nationality, there is no ability to move into a high level management position * Long hours with very little rewards to hard work * HR staff is hired internally and then moved into other departments once they no longer want to work in HR

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5,0
22 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good training, good communication especially for a remote position, flexible, great management

Svantaggi

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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Risposta di EF Education First
1mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Svantaggi

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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