I have been working with EF for almost 7 years, unbelievable!! - Recensione dipendente - PR Manager presso EF (Education First)

5,0
21 giu 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I like its family culture, everyone is treated as a member of the whole family, to get support and caring from your bosses. And more important, EF allows you to make mistakes, very tolerant. Besides, there is no distance between you and others from other departments, as long as you can pick up the phone, you can reach anyone, even have a lunch talk with big boss. Then, I also like the beautiful office building in Shanghai, the most cool office I have ever seen in my life. The most important, I can always meet very talented people in different area working around me, positive, energetic, smart and friendly, very impressive. Talking to them is also good learning to me.

Svantaggi

If the office can be much closer to my house, that would be great.

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5,0
22 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good training, good communication especially for a remote position, flexible, great management

Svantaggi

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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Risposta di EF (Education First)
1mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Svantaggi

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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