Not great, not terrible - Recensione dipendente - Customer Care Agent presso Enel

3,0
13 apr 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-fast actions in hiring -The upper management offers great support and always there to listen

Svantaggi

- too many tasks per day - they do not search for proactivity (the middle management always asks about the costs of the change) -overtime is never paid (active hours sistem which is not on your side)

Esplora altre recensioni su Enel

5,0
28 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I was able to work Remotely and the team were so welcoming and understanding.

Svantaggi

That I came in as a contractor rather than a full time employee under Enel. I only got paid hourly with no benefits

1,0
4 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Holidays. Still has Hard workings employees

Svantaggi

Disorganized management. Department heads fail to provide a clear vision and shift priorities. The more Rome influences USA the worst it functions. Management hear Employee concerns and then ignore them. Sketchy promotions and performance review. Many employee work from Europe do not understand how the USA functions. Knowledgeable employees leave and unknowledgable ones hired

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