Vantaggi
Friendly teams 30% discount on all items including sale
Svantaggi
No work life balance Last minute changes and expectations No organisation from senior management Depending on the store, often misogynistic management No training programmes implemented (those that are in place are seldom used correctly) Excessive KPIs and backwards regiments Dated systems Majority of in store team members are delightful and supportive, but undue pressure placed upon Assistant Managers and Shift Leaders District Management covering poor Store Managers Store Managers often not capable of holding themselves accountable No clear structure for deliveries or online order facilities No clear customer service procedures or each store has their "own rules" No set documentation or policies that are clear for teams to follow Lackluster HR support and holiday accruals poll incorrectly No lieu time for salaried staff nor extra holiday accruals for extra hours even though contracts state there is Entitlements described but not provided