Employee Morale does not Exist on the East!! - Recensione dipendente - Dipendente anonimo presso HumanGood

2,0
5 mag 2021
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I love my team they are the true definition of team work make the dream work. My manager is amazing. Best manager/boss I've worked for. I also love the work I do to provide services to our AFH residents!

Svantaggi

There is a saying, when the cats away the mice will play. I was extremely hopeful when we received the news that Presby’s was affiliating with a west coast organization HumanGood. Knowing the culture that most west coast companies provide for their employees, a change was finally coming for employees here on the east. But how wrong I was, the person who wrote the review on April 28 is correct about EVERYTHING. And I want to take this opportunity to add more truth to that review. AFH East team members (including managers) are treated like the “black sheep” of the company, I love my job and the team I work with. No words or admiration can totally express the respect I have for my manager. But when it comes to higher management, there need to be changes made ASAP. I have witnessed Executive Management in the east bully and harass managers and team members which is by far not the “Human Good” way. I have heard team members on the east express the disappointment and concerns of not feeling included when we actually have an “inclusion” department. East Team members were told and given letters saying we are essential employees when it was convenient for the company but when asked about the Cares Acts which included an increase in pay for particular pay range, we were told OH No that’s for essential employees only, and that AFH isn’t essential. Now that's a big slap in the face when we are risking not only our lives but the lives of our loved ones if we were to potentially get infected with the COVID 19 virus when most of the CSC staff are working from home. We were told that HG east would provide COVID testing to team members that didn’t happen. We had to watch and see how the West was getting vaccinated and trying to get some sort of normalcy back into the organization. When East CSC members were getting vaccinated, not one single soul even thought about the AFH team to say, hey let’s see if anyone of them would like to be vaccinated since they are on the front line. So Sad!!! On the east you can see policies not being followed, you can witness favoritism, and how we are being mistreated and bullied by higher management. Our company name is Human Good, you cannot expect to give 100% customer service to the residents when the company can’t even treat the employees right “trickle-down effect.” No one is perfect, people make mistakes, but it is no longer a mistake when the same treatment is happening. It's a habit which has been going on for years. I do have hope that HG West will take these reviews seriously. Hopefully, solutions can be made with required Corporate Training classes that provides Employee Morale for Higher Management.

Esplora altre recensioni su HumanGood

5,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company. Great people. Great work environment

Svantaggi

In this case I don’t have anything cons.

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Risposta di HumanGood
4w
Thank you for the review! We're happy to hear you have enjoyed working with us!
1,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

seniority and long-term employees. For people looking for stability, that can be a positive aspect of the workplace culture. However, that same system can sometimes create problems when employees are retained primarily because of how long they have been there rather than their professionalism, attitude, or work ethic. In some cases, poor behavior and low standards appeared to be tolerated simply because management did not want to risk losing long-term staff members.

Svantaggi

particularly within Dining Services. The environment felt toxic and deeply inconsistent. Management was manipulative, unprofessional, and often operated through intimidation and favoritism rather than fairness or accountability. Employees who were rude, disrespectful, or openly unprofessional were often protected or promoted, while hardworking employees were overlooked and held back. Accountability depended heavily on who you were rather than how you performed. One of the biggest issues is the structure of Dining Services itself. Because operations are contracted through Compass Group, HumanGood employees are often left subject to the decisions and culture of another company without clear support or advocacy from HumanGood leadership. This creates confusion, inconsistency, and a lack of transparency. There also appeared to be conflicts of interest within management and HR relationships that made it difficult to trust that concerns would be handled fairly or objectively. Certain managers seemed untouchable regardless of how disrespectfully they treated employees. I also witnessed employees being heavily bullied within the department, including behavior coming from leadership itself. In one situation, a staff member was repeatedly targeted and mocked by coworkers while the head chef and sous chef failed to stop it. At times, their behavior appeared to contribute to or encourage the hostile environment rather than correct it. Watching management tolerate that kind of treatment was extremely disturbing and spoke volumes about the workplace culture. Overall, the workplace culture damaged morale and created an environment where many employees felt unsupported, unheard, and undervalued. I would strongly encourage leadership to take employee concerns more seriously and reevaluate how management accountability is handled.

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Risposta di HumanGood
4d
Thank you for sharing your feedback. We take employee concerns seriously and are committed to maintaining a respectful workplace. Feedback regarding leadership is carefully reviewed and acted upon when appropriate, and leadership changes have since been made within the department. We remain committed to fostering a culture of respect, accountability, and continuous improvement. We encourage you to reach out directly to Corporate HR at 925-924-7100 with any additional concerns.
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