From great culture to a cube slave - Recensione dipendente - Customer Contact Representative presso ING

3,0
1 apr 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Originally get opportunity for personal growth. Over last year there has been decline in personal career development. They have gone public and will be transitioning to VOYA. Since the transition there have been increased bonuses, but a rearrangement of executives,

Svantaggi

Large number of outsourcing basic and lower level jobs. This often causes you to research and have more contacts in order to get something done correctly. Not a huge issue for seasoned employees, but unless you have personal contacts you are often stuck escalating issues or working long frustrating hours to correct issues. Reactive and not proactive. Often short sited and last to contribute funds to service. Pay is low compared to other companies.

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5,0
25 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good team with significant learning opportunities for recent graduates.

Svantaggi

long hours, lack of transparency around full time hiring.

4,0
22 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good culture and environment to be in, wfh policy

Svantaggi

Too many management changes happening

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