Great company! - Recensione dipendente - Dipendente anonimo presso Jacobs

I had a hard time working out FMLA and disability issues with our local HR department. I had a hard time getting up-to-date paperwork (forms, info, etc.) and getting in touch with personnel. Later the HR department switched over to a help desk/ticket system in which we had to submit queries through their online portal. If employees tried to contact any of the personnel directly instead of submitting a ticket, supervisors were reprimanded; this effectively stunted HR accessibility.