A lot of resources and perks, outdated tools and understaffed teams - Recensione dipendente - Software Engineer presso LinkedIn

3,0
5 giu 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- As soon as you start your job here, you are overwhelmed with a variety of different perks and benefits. Some teams have great WLB and people take ample time off. - The salary is competitive and the promotion trajectory is straightforward. - The office amenities and the food are nice

Svantaggi

- Almost every LinkedIn-built internal tool has terrible user experience: slow, unreliable (crash, error), terrible user interface - There are constant service outages that stand in the way of work and hurt productivity - Most repos' trunk is constantly broken - Platform and framework teams are understaffed. Oftentimes you depend on their help to get yourself and your team unblocked, but they "don't have bandwidth". They ask you to create a ticket for them, but it might take 1-2 months for them to look at it - Many people lack communication skills (in part due to severe English unfamiliarity). We are supposed to speak English at work, but the hiring criteria don't seem to prioritize English skills. In meetings, it's almost impossible to understand some people and even using audio transcription doesn't work. - There is no culture of timeliness. People are constantly late for meetings and meetings always run over the allotted time. People tend to interrupt speakers in the middle of the presentation to ask a question or to raise a concern instead of waiting until the end

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5,0
25 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Love it, high paced environment

Svantaggi

no cons! love the people and culture

3,0
21 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Control your schedule -Office environment is great -Teammates are nice and helpful

Svantaggi

-Customer Success metrics lack clear ownership and actionable levers. Many CSMs do not have direct control over the outcomes they are measured against, and success narratives are often based on isolated or non-replicable examples rather than scalable processes. -Microsoft’s increased influence over LinkedIn has led to tighter promotion structures and more limited compensation growth pathways. -Product value within the LTS portfolio is inconsistent. LinkedIn Learning struggles with perceived differentiation and impact, while Recruiter’s market position relies heavily on legacy dominance rather than clear ongoing innovation or customer value expansion. -Metric design and performance management frameworks were created without a strong operational understanding of the CSM role, resulting in accountability for outcomes that CSMs cannot directly influence. -While many CSMs share these concerns, there is limited upward feedback or structured challenge to leadership regarding metric design and role effectiveness, which limits opportunities for meaningful reform. They prefer to lick the boots of senior leaders rather than tell AV and his team how they actually feel and see progress to better, more impactful metrics. For individuals who are comfortable with high call volumes (10+ customer interactions per week) and performance metrics that are influenced significantly by external factors rather than direct role ownership, LinkedIn LTS Customer Success can be a suitable environment.

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