Vantaggi
Decent health insurance in the US Kind and collaborative team members (below mgmt. level)
Svantaggi
Revenue-Driven Pressure There is a strong and persistent emphasis on revenue generation, often at the expense of sustainable practices. Teams are under constant pressure to accelerate the signatures on COs, with multiple layers of management frequently following up on status updates. This has created a recurring pattern of robbing Peter to pay Paul—to meet short-term revenue targets. Given the insanely high GM% target, less pressure on team members would create a more stable environment & the business would still make money Decline in Work Quality There has been a noticeable drop in the quality of client deliverables, even for basic documentation. The department and/or Service owners do not take accountability for these issues, in some instances blaming the customer or the timeline. This lack of resolution has led to client dissatisfaction and loss of business. Lack of Transparency in Compensation A previously communicated plan to provide retroactive pay adjustments—due to a shift in the merit increase schedule—was reversed with less than 2 week’s notice. Raises were postponed to July, and no back pay was offered. While it’s understood that business decisions evolve, the timing and lack of proactive communication negatively impacted trust and morale. Inconsistent Leadership Behavior There are significant inconsistencies in leadership conduct. Some senior leaders, including members of the ELT have exhibited unprofessional behavior, including aggressive communication styles that have led to team attrition or internal transfers. Additionally, a lack of basic acknowledgment or engagement from ELT members in office settings has contributed to a perception of disconnect and disregard. Uneven Policy Enforcement The RTO policy has not been applied consistently. While some employees have not returned to the office at all, others have faced micromanagement or reprimands until they complied. When employees are present in the office, leadership often remains behind closed doors, limiting the collaboration and engagement that the RTO policy was intended to foster.