Vantaggi
Work from home...pretty much the only thing this company has to offer. This went from a WONDERFUL mom and daughter company 15 years ago who treated their employees like they mattered. We were bought out eventually by Nuance who treats you like a number.
Svantaggi
If you are looking for a job where you will make less than you did 20 years ago in the transcription field this company is for you. If you are looking for a job that doesn't put in any effort in training for new platforms, etc, this company is for you. Here watch this module and ask any questions that you have....umm ok. If you are looking for a job that gives you a set work shift but cannot keep you busy during that shift this is the company for you. If you are looking for a job that expect you to be able to flex during your shift when there isn't any available work on your accounts, meaning you check in every 10-15 minutes on slow days (which by the way is quite often) then this is the company for you. So you can spend several hours of your shift actually "waiting" for work. If you are looking for a company that takes you off a platform/faciliy that you have been doing for years and are making decent money at to throw you, untrained (training consists of a module you watch and off you go), into new facilities with new platforms and new doctors, where you spend the majority of your shift on google trying to research local drs, facilities, places of business, new cities, etc and struggle to get your lines back up because EVERYTHING is now new this is the company for you. If you like to sign in every day and play the guessing game on whether there will be work or not, which account they are going to want to throw at you today, which changes will someone decide needs to take place but only for certain drs or certain facilities, this company is for you. If you like to review your own work sent back from QA/QC to see that they person changed what you said, pulling your score down, dropping your pay, and now the sentence doesn't even make sense or they took out the correct word and put in the wrong one then this is the company for you. If you like to send those "errors" in to the person above you for review in hopes to bring your pay back up after they review it, only to have them come back with some BS excuse that doesn't even make sense so they can keep the error in place and keep your pay low this is the company for you. If you can survived at minimum wage this company is for you. If you like to be told "this is how much you can make" but the bar is set so far out of reach you will never make that but continue to hold out hope this company is for you. If you want to work for a company that pays you, a veteran typist, the same thing they will pay a new hire who just got out of school, this company is for you.