9 ott 2024
Risposta di Octopus Energy
1yThanks for taking to time to leave your review. It's good to see you enjoyed aspects of your time with us despite the specific circumstances of your leaving.
Certain topics you have raised are concerning, and I'd like to take this opportunity to address each of them.
To your first point, we've spoken a lot as a business on not having an HR department - which I totally understand is not for everyone. However, the absence of a centralised HR team does not mean that we do not prioritise and operate all employee welfare matters, feedback or conflict resolution as an organisation. In fact, it's quite the opposite. We have a distributed function and empower our managers and leaders to handle situations that arise in their team and should that not be effective, employees always have the avenue to escalate their concerns, where they see fit. We are constantly investing in training to better support our managers with these conversations.
With respect to the experience of management and having no clear channels to speak to anyone, our priority is not to create a difficult organisational system and our leaders operate very open ways of working. I'm sorry that you feel this didn't play out in practice during your time with us.
The leadership tone at Octopus is extremely people centric focussing on creating and sustaining a safe environment for any employee to raise any concerns, including to our SLT. We will consider how best to continue to emphasise the ethos of open leadership to employees.
Any dismissals are considered seriously as they have an impact on those that leave and those that stay and such decisions are not taken lightly. I understand you feel your termination was unjust - which is a huge shame - it's certainly difficult for both parties when things don't work out.
If you would like the opportunity to run through this in more detail so we can understand your experience more deeply, please do reach out.
Wishing you the best of luck with your future endeavours.
Malcolm Finn,
Group Financial Controller