16 apr 2025
Risposta di Octopus Energy
1yHello,
Thank you for taking the time to share your experience and provide feedback. I’m sorry to hear that your time at Octopus didn’t meet your expectations, and that your experience with the Solar team had such an impact.
We’re committed to creating an environment where everyone can thrive. As Solar continues to grow and evolve rapidly, we recognise that the pace and demands of this journey may not be the right fit for everyone — and for that, we’re truly sorry it affected you negatively.
We’ve taken your comments seriously, particularly regarding team culture and leadership. We know how important strong, respectful relationships are across all levels of the organisation. Our leaders are encouraged to stay close to the day-to-day through regular office presence and participation in team events. That said, professionalism and respect are non-negotiable values, and we are confident our leadership set good examples of this. Any situations falling short of that are addressed promptly, regardless of role or title.
We remain committed to being a great place to work, and open communication is a key part of that. Your feedback highlights areas where we still have work to do, and we’ll continue to learn and grow from what you’ve shared.
If you’d like to talk more or have additional thoughts, we’d welcome the opportunity to listen.
Wishing you all the best in your next chapter,
Jessica Wilkinson