Vantaggi
Supportive Colleagues and a select few middle management Fully Remote
Svantaggi
If hearing “we’re like a family” during the interview wasn’t a red flag already, here’s what else you should know… Poor Management Little to no training is provided, and mistakes are blamed on you in front of clients. Promotions don’t reflect skill or performance. Salary growth is extremely limited. Managers may not understand or be able to cover your role, leaving employees feeling obligated to work while sick, on holidays, or during time off because they’re the “only one who knows how.” Major operational issues raised by staff rarely make it to upper management. Lack of Growth Opportunities “Training” is mostly reserved for Account Managers and above, with minimal professional development available for support staff. Promotions, when they happen, typically mean taking on additional responsibilities without removing any of your existing workload. Senior leadership (not the employees who actually manage accounts) attend industry events.