Eh - Recensione dipendente - Customer Success Manager presso Planview

2,0
10 lug 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Ownership over enterprise accounts and direct exposure to cross-functional teams

Svantaggi

Focus felt overly reactive. Initiatives changed quickly depending on the quarter’s numbers or who was in the room. Executive leadership often pushed conflicting priorities. CS was expected to drive renewals, expansion, AND adoption, but without a clear strategy or enablement.

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Risposta di Planview
10mo
Thank you for sharing your feedback with us. We appreciate your insights. At Planview, we strive to empower our team members with meaningful opportunities, such as managing enterprise accounts and collaborating across functions. We understand your concerns regarding the pace of initiatives and shifting priorities. Our goal is always to adapt swiftly to market dynamics while ensuring we meet our strategic goals. Your feedback highlights areas where we can improve clarity and alignment. We are actively working on ensuring the strategy is clear to the organization to better support our Customer Success team. If you have further thoughts or suggestions, we will welcome the opportunity to hear them; please share with HRFeedback@Planview.com

Esplora altre recensioni su Planview

5,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Nice community, good team, good company culture

Svantaggi

office space not utilized as much

5,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working at Planview has provided me with the opportunity to grow professionally while collaborating with talented and supportive teams across the organization. As a Senior Global Training Consultant, I’ve had the chance to work closely with customers around the world, helping them adopt solutions that improve portfolio management, strategic planning, and operational efficiency. One of the things I value most about Planview is the culture of collaboration and innovation. There is a genuine willingness across teams to share knowledge, support one another, and continuously improve the customer experience. I also appreciate the flexibility to explore new ideas and technologies, especially around AI-enabled learning, customer enablement, and modern training approaches. The company encourages continuous learning and provides opportunities to expand both technical and professional skills. Over the years, I’ve been able to deepen my expertise in enterprise portfolio management while also contributing to new initiatives that help customers realize greater value from the platform. What has kept me here is the combination of meaningful customer impact, strong team relationships, and the ability to continue learning and evolving in my role. It’s rewarding to work for a company that values innovation, customer success, and employee contributions.

Svantaggi

Like many growing technology companies, Planview operates in a fast-paced environment where priorities and initiatives can evolve quickly. At times, balancing multiple projects and organizational changes can be challenging, especially in customer-facing roles that support global teams and clients across different time zones. Because Planview continues to innovate and expand its product capabilities, there can also be a learning curve with new processes, tools, or strategic initiatives. However, for individuals who enjoy continuous learning, collaboration, and adapting to change, these challenges can also create strong opportunities for professional growth and skill development.

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