Not everything is what it seems - Recensione dipendente - SMB Account Executive presso Salesforce

1,0
25 lug 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Selling a great product that works as long as the client knows what an implementation entails; Learned a lot while working there

Svantaggi

-Terrible customer service-- Unless client pays for premium customer service, we can't help them (and even then we have to pass them onto a rep in another country); -Huge company with an even bigger ego. If you worked anywhere else, it's nothing compared to SF. You're lucky to work there and they don't value any of the reps opinions. If you were a senior level salesperson elsewhere, prepare to take at least two steps back. -Quota is unrealistic and management knows it. The best reps hit quota once a quarter typically. -Overworked: scolded if you don't answer calls and emails on weekends. -Benefits aren't always what they seem. Try to take full amount of paternity leave and you'll be told by management that, "No one really takes that long for paternity leave. You can come back in a few days or else your job won't be here." -Never able to take days off at end of months or the entire last month of a quarter.

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Risposta di Salesforce
9y
Thank you for providing this feedback. I wanted to address your concerns about work-life balance because that's an issue that is top of mind for me right now (and, of course, wellness is one of our company's values). This company is moving so fast, which has lead to fantastic growth, but we need to be better about self-regulating and at teaching our managers to encourage their directs to disconnect on PTO and on the weekends. If you have any further thoughts about how we can do that, I encourage you to please reach out to me directly. Cindy Robbins EVP, Global Employee Success 415-536-7678

Esplora altre recensioni su Salesforce

5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Pay, flexibility, benefits, advancement, development

Svantaggi

Must remain in role for 12 month + for promotion opportunities.

4,0
9 lug 2014
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Svantaggi

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
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Risposta di Salesforce
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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