Good honest work. - Recensione dipendente - Live Services Agent presso Schedule Engine

Great work life balance, pay and benefits and culture

No cons available at this time

The benefits are pretty neat, especially after being acquired by ServiceTitan. Entry-level folks are amazing and work hard.

A lot of hot air, not a lot of actually-getting-there. Solid teamwork, innovation, and consistency across staff- yet recognition is sparse and reward for said efforts is practically non-existent. You will be leading without title or pay should you choose to go beyond your station, which is literally emphasized in their recent ‘Leading Without Title’ program. It’s interesting that what myself and my colleagues have already been doing is now so formalized and proud. Leadership are pleasant people, but they will lead you in circles. They tell you they have big plans for you, but will not tell you what they are or act on them. You’ll be praised for doing exceptional work, but not appreciated. This is not an isolated issue, but a trope, particularly in Operations. Our numbers are solid and they climb, but we do not and remain stagnant.