Customer Service - Recensione dipendente - Customer Service Representative presso Shutterfly

3,0
24 mag 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Was Ok to work there for a customer service job. Dress code was not good and everyone was so young and silly acting. Manager was a butt kisser and didn't care about her employees.

Svantaggi

Like I said it's ok for a customer service job. They don't care about their employees or customers. They just care about the average handle time and getting commissions and getting a raise. Typical customer service job.c

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5,0
20 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good hours and good learning ability

Svantaggi

N/A it really don't have consequences

4,0
30 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I work with diverse and supportive people. Teams and leaders demonstrate the will to respond to worker needs with kindness and respect. On the operational level, teams are highly flexible and adapt quickly to changes when provided proper support. Work-life balance is high priority for the people I interact with.

Svantaggi

The company has difficulty holding on to talent in tech fields since a good chunk of the focus has to be allocated to art/design and production instead. CEOs come and go every few years, leading to instability. For some teams, the process remains overly complex and inefficient because of misalignments between leadership/engineering and ops team users. No formal humanist policy around AI & robotics yet.

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