Leadership focuses heavily on external image rather than internal accountability.
Social media is filled with posts about values, culture, and innovation, but the internal experience tells a very different story. People decisions are made with little transparency or empathy. Many employees have been waiting over years without raises or real growth.
The product itself hasn’t gone through any meaningful evolution in that time either—just rebranded and repackaged to ride the latest hype cycles like AI, without addressing core user needs.
The gap between external messaging and the real product experience continues to grow, and it’s affecting internal morale and focus.