Stipendio - Recensione dipendente - Agente atencion al cliente presso Top Doctors

Thank you for taking the time to share your feedback. We are truly sorry to hear that you felt this way during your time with us. At Top Doctors Group, we strive to foster a positive and collaborative environment, so we are concerned about your perception. We would like to highlight that the company offers confidential tools for sharing feedback and participating in surveys, which help us monitor well-being and ensure that every voice can be heard safely. Regarding our vacation policy, it follows internal regulations and the applicable agreement. Time off can be requested in advance, and managers review these requests to ensure they can be approved while balancing individual needs with business requirements. With respect to targets, they are defined based on results, operational organization, and the business plan, and we review them regularly to keep them realistic and avoid unnecessary pressure. Additionally, we support each person in achieving them through individual and group sessions where we work on the competencies needed to meet objectives. We sincerely appreciate your honesty, and we take your comments into account as we continue working to build a positive experience for all employees. We wish you all the best in your next steps.