Not great - Recensione dipendente - Customer Success Manager (CSM) presso uberall

I feel supported, sales motion is well defined. Leadership cares about improvement and is great at giving feedback. Great cross department communication too

Sometimes senior leadership thinks product is further along than its current level of usability. i dont think this is unique of our company, typical saas thing

Some people are great of course. But you can find that anywhere. If you get a decent manager, you can have good work/life balance to offset the low salary and no benefits.

A CEO who lacks real understanding of the technology or the market. He's doing everything he can to demotivate who is left, it's an open secret he is hoping employees quit to save on severances and make room for cheaper hires, including but not limited to freezing all pay raises when he started, stopping all the planned bonuses & promotions that were in motion before he started, firing loads of people, stopping the yearly happiness surveys (he can't handle hearing critique, which is funny). Say what you will about Flo, but he cared about the people here. Doubt Anthony could name more than ten employees outside the exec team, and while he might not see this as an issue, it is. If you are continually cutting benefits, salaries and the company culture, you should at the very least ensure people feel valued and motivated by you, you should encourage that start-up feel that keeps people working late hours for the passion of it, not create a company of quiet quitters.