Think of your favorite boss. Were they a great listener? Listening intently is what great leaders do, says Sprinklr’s Chief Culture & Talent Officer Diane K. Adams. If you’re a leader looking to better connect with your team or aspiring to be one, here are 3 listening strategies you should know:
One off-brand message can make a brand lose trust faster than it earned it. Our new ebook highlights 3 AI-driven strategies that can help you mitigate risk, keeping everyone – and everything – running in perfect sync.
Your clients are on social media and if your sales team is not engaging in that space, they are missing out. In fact, 78% of social sellers outsell peers who don't use social media. When implemented properly, a social selling program can help you establish and nurture authentic relationships with your target audience on the channels they prefer. Here are 5 must-have features to consider when choosing your social selling platform:
Customer Relationship Management (CRM) is where the world has been. Unified customer Experience Management (Unified-CXM) is where we’re going. Join us every Wednesday starting Aug 25th for 30-minute interactive deep dives on the industry-leading features and capabilities that set our unified platform apart! Learn more:
Sprinklr India is looking for recent college graduates who want to be Product Engineers! There are 30 open roles for 2021 and 2022 college graduates in Bangalore or Gurgaon. Apply today!
Stephen Fioretti, VP, CX Strategic Partnerships & Business Development for #Oracle CX, wrote an article explaining how Oracle not only partners with #Sprinklr, but is also a Sprinklr customer. According to Stephen, "Internally, Sprinklr gives Oracle’s marketing, communications, advertising, and content teams a single platform to collaborate, publish, and analyze social programs. It allows our teams to accelerate the pace of assessing our social program performance, as well as benchmark what competitors, influencers, and media properties are doing in the market." Read more here:
Sprinklr is named a Leader in The Forrester Wave: Social Suites Q3 2021 – for a second time! According to Forrester's evaluation, “Sprinklr leads with a formidable and intensely customizable unified platform.” Read more here:
9 million – That’s how many mentions (and counting!) the #TokyoOlympics has generated across modern channels. What do these conversations tell us about the games? The tradition and prestige of the past have been met by modern trends and sports. Let’s take a deep dive into the data:
Proud to share that Sprinklr is named a Workplace Wellness Award Winner for Mental Wellness. Learn what steps Sprinklr is taking to keep the Sprinklr family happier and healthier from Diane K. Adams, our Chief Culture & Talent Officer:
82% of consumers check reviews before making a purchase, says Pew Research. That means a poor review from an unhappy customer could be costing you the next one. A unified customer experience management (Unified-CXM) platform helps you delight customers and grow your bottom line by giving you real-time, actionable feedback about your products. Read more:
