Huge news 🗞 Sprinklr has won two Adweek Readers’ Choice: Best of Tech Partner Awards – Best Social Intelligence Platform and Best Social Marketing Management Platform! Thank you #Adweek readers for recognizing the power of unified customer experience management (Unified-CXM). See how we help brands deliver human experiences to every customer, every time, across any modern channel:
The #Tokyo2020 Olympics are here 🥇 Sprinklr is capturing all the conversations in a real-time, interactive display! See the top trends and discover what the most mentioned sporting events are:
H&M sees huge volumes of Instagram DMs every day. They needed a solution that would help their customer care team respond quickly and efficiently to shoppers. Read how they boosted customer satisfaction by 9.5 points using Sprinklr’s Messenger API support for Instagram:
"Working in Sprinklr's engineering department is like being a pastry chef and someone is bringing us the greatest ideas for making the most scrumptious pastries ever." Looking for a role in engineering? We're hiring at Sprinklr! Read what Chinmay Chaudhary, Senior Director, Engineering, has to say about working here:
What does it take for a brand today to create unforgettable customer experiences? Sprinklr CXO Grad Conn shares the 3 modern truths to CX at Adweek’s virtual summit: The New Customer Experience. Register:
Big news: Fortune and Great Place to Work US have named Sprinklr one of New York's #BestWorkplaces 🗽 We're proud to see our HQ recognized with iconic brands, and we're grateful for our global family who passionately, genuinely cares. Want to join our team? Visit the jobs tab on our LinkedIn Page to explore open roles! Read more:
IT Professionals: Looking for a new role? Sprinklr has just been named to Insider Pro and Computerworld's 2021 list of 100 Best Places to Work in IT! Our IT department has been a core part of our success, maintaining our continuous innovation as we build the only unified platform for all customer-facing functions — what we call unified customer experience management (Unified-CXM). Read more about our team and their work:
Engineers: Are you looking for a role that enables you to experiment with new and robust technology? Sprinklr's global engineering team is hiring! Read what our very own Surabhi Prasad, Senior Director of Engineering, has to say about working here:
Customer satisfaction (CSAT) surveys can be useful, but they’re not actionable or reliable – response rates are only 36%. Predictive CSAT uses AI to help you examine millions of conversations across digital channels and predict the happiness level of your customers in real-time. Learn how this helps you reduce churn and improve customer relationships:
What separates good customer experiences from great ones? We’re partnering with MartechVibe to showcase best practices that will help you develop a customer-centric mindset and deliver amazing experiences. Learn more:
