1. Online Assessment (if applicable) Many candidates first receive an assessment link. This may include: Work style/personality questions Situational judgment questions Basic problem-solving Communication/English comprehension Sometimes Excel or data interpretation basics What they check Decision making Customer obsession Attention to detail Ability to work under pressure Problem solving 2. Recruiter Screening / HR Call This is usually: 15–30 mins Zoom or phone call Questions asked Tell me about yourself Why Amazon? Why transportation/logistics? Shift flexibility Notice period Salary expectations Work authorization (for US roles) They also explain Role responsibilities Shift timings Transportation operations environment Next interview rounds 3. Main Interview Rounds Usually: 1–3 interview rounds Virtual or in-person Interviewers can be: Team Manager Operations Manager Area Manager Transportation lead Main Topics They Ask A. Amazon Leadership Principles (VERY IMPORTANT) Amazon heavily focuses on these. Most common ones for Transportation Specialist: Customer Obsession Ownership Bias for Action Dive Deep Earn Trust Deliver Results You should answer using STAR format: Situation Task Action Result Example: “A shipment issue happened during peak hours… I coordinated with carriers, updated stakeholders, and resolved it before SLA breach.” B. Operational / Logistics Questions Examples: How do you handle shipment delays? What will you do if a truck is late? How do you prioritize urgent tasks? How do you manage multiple emails/chats? Explain escalation handling. How would you communicate with carriers/vendors? C. Excel Questions Transportation roles often require Excel basics. Common questions: VLOOKUP Pivot Tables Filters & Sorting Conditional Formatting SUMIF / COUNTIF Basic formulas You may also get: “How do you find duplicate values?” “How do you track delayed shipments in Excel?” D. Behavioral Questions Examples: Tell me about a conflict you handled. Describe a stressful situation. Tell me about a mistake you made. How do you work in fast-paced environments? Describe a time you improved a process. 4. Final Result / Offer After interviews: HR discussion Compensation discussion Background verification Offer letter Timeline: Usually few