Ho presentato la mia candidatura online. La procedura ha richiesto 5 settimane. Ho sostenuto un colloquio presso Gusto (Denver, CO) nel mese di ago 2018
Colloquio
Applied online and a week later got a 30 minute phone interview. The next week I moved onto a written test. Basically they tested you on knowledge from their website on how to handle different situations. Two weeks after that I had a 2.5 hour in-person interview at their Denver office. A few days after the interview they came back for references. I had constant communication with the recruiter and when it seemed like I had got the job, a day later a random person emailed me a scripted response saying they went with another candidate. It was really strange because the whole process took about 5 weeks and to end on such an informal note did not seem like their goal of being "transparent".
Domande di colloquio [1]
Domanda 1
Tell me a time you have went above and beyond for a customer
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Gusto (Chicago, IL) nel mese di gen 2022
Colloquio
Over 4 hours of interviewing- none of the questions were really payroll related. There were a couple of redundant ones but I thought there would be technical questions past what was asked. They were all scenario questions and drawn out to scenario based questions which is expected in interviews but I think it wasn’t the greatest set up. The team lead that interviewed me didn’t even have a background in payroll and had been with the company for 4 months.
My interviews we’re energetic and went very well—when I asked if they had any concerns about my skill set against the expectations of the role they said they had none at all. I thought I absolutely would be offered the position given how quickly the interviews were scheduled and their open verbal eagerness to move me forward. I asked my own set of hypothetical questions and it was easy to feel their mutual engagement. They used phrases that came off as future-inclusive “you’ll most likely start out as a higher tiered agent based on skills you’ve shared” or “you and your leadership will meet weekly to go over your goals and stats” or “you’ll have at least 30-60 minutes of admin time to work on your cases”. After the interviews were concluded I even sent an email thanking them for their time. The great reply I got? A very bland, vague rejection email saying I didn’t have the right skill set for the role I applied for.
What a whiplash experience for a company to provide. Take up over 5 hours out of your week, remain engaging and energetic all for it to end in an email saying you do t have the skills they’re looking for with a link to apply for one of their other positions.
Domande di colloquio [1]
Domanda 1
How would you describe pay period types to clients and the differences between them?
Went through the ringer with this company. The final interview I sat with multiple team members in multiple departments. Felt like I was qualified for the position, ended up not receiving an offer.
Domande di colloquio [1]
Domanda 1
What was a situation where you had to deal with an angry customer? What was the outcome?
The interview process was standard, and somewhat long, but overall pleasant. The company does a good job of thoroughly reviewing applicants with standard questions. There are multiple rounds with multiple team members.
Domande di colloquio [1]
Domanda 1
What makes you energized? What drains your energy?
