Traumatizing experience - Recensione dipendente - Fraud Investigation Specialist presso Amazon

I worked as a Fraud Investigation Specialist for a year, it was all good to begin with, however everything got worse as the time passed. Micro management is the key word for Amazon. If you like being controlled and watched, this is the job for you. The targets were raised every few months, making it practically impossible for one to get to a higher level. Once you had finally reached your goal, they were raised again. I was an honest employee, I speak four languages, however never felt appreciated. I was pushed to improve my metrics although I worked hard and the quality of my work was really good. I often had terrible headaches after the shift and couldn't sleep well due to the pressure at work. Breaks are tracked to the minute, we were entitled to two 15 mins breaks and a 30 min break during the day, however were told to use our breaks whenever we needed to use the restroom, or get tea/coffee. Meaning that at the end there's not much of a break left. What made me finally decide to leave Amazon was the fact that the management reported my every little attempt to speak up and voice my criticism towards them. I was accused of being "too emotional" when expressing my opinion. After a few incidents of back and forth behavior-reporting, I knew I needed to leave this place as I was experiencing a minor depression. This decision was the best I could have done, I still cannot believe my luck with my new company and that I can go to the restroom whenever I want or just say hello to a coworker without having one of the managers ask why I am not at my desk.