Beware of Human Capital communications consulting practice - Recensione dipendente - Senior Consultant presso Deloitte

2,0
7 ago 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I had five great years at Deloitte, implementing key solutions for clients in HR communications and change management. I gained/grew many skillsets and worked with a lot of great people.

Svantaggi

During my sixth year, I was tasked to work for a new manager brought in to build the communications practice. Halfway into the year I became severely ill. Meanwhile my boss had just left for a month-long international vacation. I covered my own work and continued to move projects forward, as well as taking on work and requests coming into her while she was out. Given that we had this team structure of just two people and had a boss constantly telling me I was the only one who could help her, I felt like I could not take significant time away from work - which led to me becoming very sick and having to take a short-term medical leave. During that leave my boss forced me to haul heavy boxes of practice collateral (p.s. not legal for my boss to ask me to work while I'm on a medical leave) as she had hired in her old team from her former employer and seemingly was trying to replace me. Perhaps because she did not want to deal with my potential disability accommodations when I returned to work. Maybe she just didn't like me anymore - I certainly felt that. Upon returning to work full-time (I ramped up on a part-time basis for a little over a month), I could barely get her to talk directly to me and despite some temporary doctor restrictions on travelling, I was willing and able to return to my old job duties. Unfortunately, my boss wouldn't give me any work - clients I had serviced for over 5 years were taken away, and I was tasked with doing entry-level administration work. After a few weeks, I got some actual assignments related to client work, but she would constantly change the scope and due date on me and not communicate it or share perspective or documentation needed to do the work that she had from other team members. I completed work to the best of my knowledge but then would be told I was having performance issues by a junior manager (as well as HR, who my boss reported me to, instead of talking with me directly about what she was seeing). I unfortunately then began experiencing new, additional health issues, including a cancer scare, as well as conditions that led to me having to have multiple abdominal surgeries. Of course I was having to have lab work done and go to many doctor visits to get a diagnosis - something I communicated thoroughly to my boss and team, but would always take grief whenever I had to actually attend an appointment. Rather than ever speaking with me directly and having anyone provide me with tangible feedback about job performance, she had me fired. It was two days before my first mammogram and I was in the ER with severe gallstones (flared by stress according to my doctor) about a week after that. Deloitte is a great place to work, and I generally had nothing but positive experiences up until I worked for this person. To this day I am still traumatized by the sound of her name and the way she treated me. So, work for Deloitte, but avoid the rewards communications practice in Human capital at all costs.

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5,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

meaningful work, good community, learning

Svantaggi

only one career path emphasized

5,0
4 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

These folks know exactly what they are doing. They set high standards, and consistently deliver. Their project expectations and planning is excellent. The top level management folks are extremely smart and have a great sense of vision and planning. If you go to company social events (which are very frequent by the way), it is quite easy to have conversations with upper management people (Partners). Deloitte's hiring pattern is very consistent. For the young starters, they hire smart, well spoken, and subtly aggressive candidates. They have excellent training and knowledge management. They have a well oiled and empowered HR and Tech Support group. Things get done pretty fast. Their paid time off program is really great, and pretty straight forward. No messing about. They have a big social responsibility program that encourages volunteering. It also presents a great opportunity for youngsters to take event organizing responsibilities. This can be very very useful. Once, I volunteered for an event where we painted rooms for an orphanage center. There was a young guy who did the organizing. We were 10-12 people, with 3 senior executives actually doing paintwork. Quite unique. I have personally seen that Deloitte's top talents tend to start young, spend a 3-4 years, then take a hiatus to pursue a Graduate Degree (typically an MBA). The firm sometimes re-hires these consultants after their MBA with generous financial incentives. They offer much better packages to folks graduating from top universities. Sometimes they can offer huge joining bonuses. I worked in the IT consulting division.They tend to get top-end projects. On projects, the average age seems pretty low. A lot of 20-somethings, then there are a handful of 30-40 year old people and some senior Management folks. Beginner salaries can be a bit low. (which is expected. It takes some time to build credibility in the Consulting business) Overall, a great place to start your professional career. If you pay attention, you will get seasoned very quickly.

Svantaggi

Work-life balance can become poor, especially during tight project timelines (This is expected in the Consulting Business). The employees have a significant amount of "firm-internal" training and knowledge contribution tasks. There are annual goal expectations. It can get tedious if you continuously work on high demand projects. There is intense competition, especially during targeted promotion/milestone years. There can be some backstabbing. It's part of the experience. It is not as bad as it sounds, and seems manageable. A lot of times, being young and inexperienced has it's flaws. The company has a simple way of seasoning consultants. They get pushed into high pressure situations, and they learn fast, and quickly start managing their own work. But they tend to be blind towards intricate details, especially in complicated IT product implementations. This has an interesting effect. If someone is able to do the hands-on work, everyone else tries to piggy-back on that person for their actual work. The hands-on guy gets overwhelmed, and others try to use him/her as a key resource. -- I personally went through a crunch project, and found a number of people "managing expectations" (piggy backing), while a handful of people actually knew the end-to-end solution and did the hands-on work. This created a lot more work and mental anguish than needed. Because of the expressed pressure, the hands-on guys have a hard time building and growing their reputation and subsequent performance evaluation rating. This also affects the project execution timelines. IMPORTANT: Make sure you thoroughly read through your employment agreement and understand the implications. In recent years, they have started hiring for specific projects ONLY. This falls under a particular "AMS service line". In this case, if your assigned project gets into a problem, you are exposed to the risk of employment termination. Their HR and Management are very helpful, and they will try to get you a new project. But there are several constraints like location, your skills, and limited time. I went through this, and it was somewhat unnerving. This was one of the reasons I ended up leaving the company.

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