Supportive colleagues but politics hinder management decisions - Recensione dipendente - Senior Client Success Manager presso Gartner

4,0
5 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Working with very kind and smart people, who are willing to help you - across all levels. Industry experts in the organisation are happy to support the younger associates, to develop their skills and knowledge in the subject matter.

Svantaggi

There is politics at the top, affecting team management decisions and often negatively impacting the associates on the ground. Very metrics-driven, sometimes more than is good for client relationships.

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5,0
2 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work life balance and culture

Svantaggi

Lack of growth depending on role

2,0
2 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good benefits and work from home schedule

Svantaggi

Gartner has lost much of what once made it a great place to work. The culture has become increasingly focused on micromanagement, with excessive oversight and an overwhelming number of metrics driving day-to-day activities. Employees are often measured on quantity rather than quality, creating unnecessary pressure and reducing job satisfaction. What was once an engaging and collaborative environment no longer feels enjoyable. Morale has declined as leadership places more emphasis on tracking performance than supporting employees. Staff are frequently treated as numbers rather than valued contributors, leading to frustration and disengagement. Overall, the company has lost its luster. Unless significant changes are made to improve employee experience, reduce micromanagement, and foster a more supportive culture, it will continue to struggle with retention and employee satisfaction.!

3
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