Metrics before clients, Micro-Management - Lack of Transparency - Recensione dipendente - Client Success Associate presso Gartner

2,0
20 giu 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great, friendly people from all walks of life - Opportunity to speak to Heads of Prestigious companies - Very good on the CV - Possibility to relocate across the world

Svantaggi

- The pay gap between employees is outrageous, certain associates with 2+years experience in the same position as me were earning more than £6k less than me - Presented as a 9-5, your actual working hours are 8-5, however you will have a ton of admin work to do as your day will be filled with calls to achieve your metrics so realistically 8-6 in the best case scenario. - You will be introduced to their culture of being client-obsessed, making sure the clients are getting the most out of Gartner, as well as the support around you, but when the metrics are not above average you will be asked to remediate at any costs or else your job will be on the line, it is not important that you try to give a great experience to the clients as much as meeting the metrics is. - Your personal life will not matter to management, grieving's, mental health issues, medical issues. You will be recommended to speak to the internal therapist but carry on with your work as usual. - Very toxic relationship with managers, they will feel like a headteacher more than a manager. Not much support when things aren't going well, you will be told what will happen to you if things stay this way and get threatened with losing your job on a daily basis until your metrics improve, only then you will be able to receive support from your manager - The managers often get out of line with the way they treat employees under them, hurtful jokes on people masked as ice-breakers, revealing things to the rest of the team which were discussed privately on 1:1, being condescending when evaluating performance. - Expect to never be praised, and always be put down in an effort to motivate you. Hard to genuinely learn without faking it when their culture is: a calm ocean never made a skilled sailor

Esplora altre recensioni su Gartner

5,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Relative to other talent competitors, Gartner does a great job in providing opportunities for growth and advancement, with associates who possess the right mindset and drive the right business outcomes advancing more quickly.

Svantaggi

While Gartner is continuing to grow, the pace of growth has temporarily slowed in recent years due to macro-economic factors and the misperception that AI is positioned to replace the business & technology insights that Gartner provides to its clients. It's been great to see the actions being taken this year to combat this perception and further invest in AI solutions internally to empower the organization.

2,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Great health benefits and salary - A few great colleagues - Talk a lot about inclusion but this has slowly been falling to the wayside - I have been struggling the write this for some time as I wish there were more positive things to say

Svantaggi

- Leadership that does not see anyone or anything but themselves - The company has been imploding for a while lying to the public and the street - Killing off the research model has been the final decision that has made many decide to look elsewhere (including me) - Lay off after lay off has created a culture of fear

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